Customer Service

Illinois Terminal is now hiring a part-time Customer Service representative. Are you a motivated professional who enjoys working directly with the public? If so, you may be the perfect addition to help us deliver the highest standards of service to the community.

Education Requirements

High School diploma or possession of a General Equivalency Diploma (GED) is required.

Experience Requirements

2-4 years of customer service related job experience preferred.


Front line service representative who will assist the public with general inquiries as well as specific MTD service related tasks.

Work Hours

Work shifts vary from day to evening, as needed. MTD operates seven days a week, including weekends and holidays, and this position may require some work outside of traditional business hours.

Other Information

As with all MTD positions, candidates for this position must pass a drug test. The MTD is an Equal Opportunity Employer. Apply for position at Champaign-Urbana Mass Transit District, 1101 East University Avenue in Urbana. No phone inquiries please.