As a public entity, MTD as a whole works diligently to meet the high standards the residents of our District expect and deserve. This is why your questions and comments are so important to us, and why each one is catalogued and shared with the departments and teams involved. Our expectation and practice is that every team member at MTD uses input from our community to continuously improve. Do you have a concern or compliment to share with us, or a question you need answered? Please use the contact information below to let us know how we can help, what we can do better, or what we're already doing well.

We're here to help. Contact MTD now.

Never fear, your contact information is secure. MTD will never share your personal information without explicit permission.

General Contacts

Address
Champaign-Urbana Mass Transit District
1101 E. University Ave.
Urbana, IL 61802-2009
Phone
217.384.8188
Saferides
217.265.7433
Safewalks
217.333.1216
Media Inquiries

Lisa Meid, Communications Director & PIO
217.384.8188 x396
media@mtd.org
After-hours Media Requests: Press inquiries of an immediate nature can be directed to 217.649.1254.

Senior MTD Staff Contacts

Karl Gnadt

Managing Director

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Contact for
  • Chief Executive Officer
  • General Management/Supervision of the Affairs of MTD
  • Information Technology

Brenda Eilbracht

Chief Administrative Officer and FOIA Officer

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Contact for
  • Regulatory Compliance
  • Human Resources
  • Insurance and Retirement Programs/Benefits
  • Accounting
  • FOIA Requests

Eric Broga

Maintenance Director

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Contact for
  • Vehicles

Josh Dhom

Illinois Terminal Manager

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Contact for
  • Illinois Terminal Operations and Management
  • CityView Event and Meeting Center

Kirk Kirkland

Facilities Director

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Contact for
  • Building & grounds maintenance & upkeep
  • Construction management
  • Bus stops & shelters

Lisa Meid

Communications Director & PIO

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Contact for
  • Advertising
  • Sponsorship Requests
  • Media Inquiries
  • Community Engagement
  • mtd.org

Tracey Pettigrew

Operations Director

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Contact for
  • Service Development
  • Fixed-Route Service
  • ADA Paratransit Service
  • Safe Rides

Adam Shanks

Safety and Training Director

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Contact for
  • Safety Programs and Procedures
  • Training Programs and Procedures
  • Primary Hiring of MTD Operators
  • Accident Review

Amy Snyder

Customer Service Director

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Contact for
  • Call center management
  • Customer experience
  • MTD2071: ISO 9001 Certification