Contact

As a public entity, MTD as a whole works diligently to meet the high standards the residents of our District expect and deserve. This is why your questions and comments are so important to us, and why each one is catalogued and shared with the departments and teams involved. Our expectation and practice is that every team member at MTD uses input from our community to continuously improve. Do you have a concern or compliment to share with us, or a question you need answered? Please use the contact information below to let us know how we can help, what we can do better, or what we're already doing well.

We're here to help. Contact MTD now.

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General Contacts

Address
Champaign-Urbana Mass Transit District
1101 E. University Ave.
Urbana, IL 61802
Phone
Saferides
217.265.7433
Safewalks
217.333.1216
Media Inquiries

Amy Snyder, Chief of Staff
217.384.8188 x388
media@mtd.org

Senior MTD Staff Contacts

Karl Gnadt

Managing Director

Contact for
  • Chief Executive Officer
  • General Management/Supervision of the Affairs of MTD
  • Information Technology

Amy Snyder

Chief of Staff

Contact for
  • MTD Management
  • General Inquiries
  • Community Relations

Drew Bargmann

Customer Service Director

Contact for
  • Call Center Management
  • Customer Experience
  • MTD2071: ISO 9001 Certification
  • Title VI

Jacinda Crawmer

Human Resources Director

Contact for
  • Hiring and Recruitment
  • Primary Hiring of MTD Operators
  • Employee Services
  • EEO Officer

Josh Berbaum

Maintenance Director

Contact for
  • Vehicles

Josh Dhom

Illinois Terminal Director

Contact for
  • Illinois Terminal Operations and Management
  • CityView Event and Meeting Center

Kirk Kirkland

Facilities Director

Contact for
  • Building & Grounds Maintenance
  • Construction Management
  • Bus Stops & Shelters

Jay Rank

Operations Director

Contact for
  • Service Development
  • Fixed-Route Service
  • ADA Paratransit Service
  • Safe Rides

Brendan Sennett

Safety and Training Director

Contact for
  • Safety Programs and Procedures
  • Training Programs and Procedures
  • Accident Review

Jane Sullivan

Grants and Governmental Affairs Director

Contact for
  • Grant Management
  • Bids and RFPs
  • Government Affairs

Michelle Wright

Finance Director

Contact for
  • Finance and Accounting
  • Employee Services