As a public entity, MTD as a whole works diligently to meet the high standards the residents of our District expect and deserve. This is why your questions and comments are so important to us, and why each one is catalogued and shared with the departments and teams involved. Our expectation and practice is that every team member at MTD uses input from our community to continuously improve. Do you have a concern or compliment to share with us, or a question you need answered? Please use the contact information below to let us know how we can help, what we can do better, or what we're already doing well.

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General Contacts

Champaign-Urbana Mass Transit District
1101 E. University Ave.
Urbana, IL 61802
Media Inquiries

Amy Snyder, Deputy Managing Director

Senior MTD Staff Contacts

Karl Gnadt

Managing Director

Contact for
  • Chief Executive Officer
  • General Management/Supervision of the Affairs of MTD

Amy Snyder

Deputy Managing Director

Contact for
  • MTD Management
  • General Inquiries
  • Community Relations

Drew Bargmann

Customer Service Director

Contact for
  • Call Center Management
  • Customer Experience
  • MTD2071: ISO 9001 Certification
  • Title VI

Josh Berbaum

Maintenance & Facilities Director

Contact for
  • Vehicles
  • Building & Grounds Maintenance
  • Construction Management
  • Bus Stops & Shelters

Ryan Blackman

Technology Services Director

Contact for
  • Technology Services
  • Digital Passenger Information
  • Technology Infrastructure

Jacinda Crawmer

Human Resources Director

Contact for
  • Hiring and Recruitment
  • Primary Hiring of MTD Operators
  • Employee Services
  • EEO Officer

Josh Dhom

Illinois Terminal Director

Contact for
  • Illinois Terminal Operations and Management
  • CityView Event and Meeting Center

Ashlee McLaughlin

External Affairs Director

Contact for
  • Grant Funding
  • Procurement (contracts, bids, proposals)
  • Capital Projects

Jay Rank

Operations Director

Contact for
  • Service Development
  • Fixed-Route Service
  • ADA Paratransit Service
  • Safe Rides

Brendan Sennett

Safety and Training Director

Contact for
  • Safety Programs and Procedures
  • Training Programs and Procedures
  • Accident Review

Michelle Wright

Finance Director

Contact for
  • Finance and Accounting
  • Employee Services