As the public transportation provider in Champaign, Urbana, Savoy, and on the University of Illinois campus, MTD has worked for decades to advance and grow our contribution to the public good, adopt sustainable practices that benefit the environment, and to solicit input and feedback to continually improve our processes. The future of our planet and mobility in our community can and needs to be protected so that we can pass them on to future generations. This is why MTD launched MTD2071.
MTD2071 is a combination of ISO (International Organization for Standardization) commitments and an ethos, all in one. MTD's Maintenance Facility received our ISO 14001:2004 Environmental Management System certification in 2013, and are now certified in ISO 14001:2015 for three of our facilities. We added a Quality Management System and earned our second certification in ISO 9001:2015 in November 2018. These ISO systems combined, along with a commitment from all MTD employees to work to both increase customer satisfaction and reduce our environmental impact, are what form the basis for MTD2071.
Our shared success depends on successfully sharing. MTD2071 brings all MTD departments and all positions into one unified system of documentation and one model of continual improvement. In the past 40+ years, MTD has grown considerably and the scope of our work in the community has, too. With that growth comes the opportunity and responsibility to change and improve. This is why MTD2071's call-to-action is Pass It On, because when we focus on building standards of excellence, we benefit now and in the future.
The ultimate commitment of MTD2071 is to set goals, give regular updates, and keep our promises to our passengers and community to increase customer satisfaction and reduce MTD's environmental impact.
The Quality and Environmental Policy is MTD2071's guiding document, outlining our commitment to improve customer satisfaction and reduce environmental impact
Who, What, Where
MTD2071 is all of us and everything we do. The scope extends across the entire District: all facilities, all activities, and all employees. This includes bus fueling at the Maintenance Facility, the Customer Service Counter at Illinois Terminal, the Control Center at the Administration & Operations Facility, safety maneuvers at the CDL Training Center, and everything in between. It includes street-level activities and the bus stops we serve all day, which span the District. In that way, MTD2071 reaches out into, and benefits, all communities in the District and beyond.
The year 2071 will likely exceed the professional lives of our current workforce, which is why now is the time to protect and preserve the work that we do. What we do today matters now and to the future. When we imagine what the world will look like 100 years after MTD’s founding in 1971, we are motivated to work hard now to pass our work on to the future.