Tips & Safety
MTD is committed to making sure your trip is as simple, safe, and stress-free as possible. We’ve pulled together some basic tips and guidance to get you started; however, if you have any questions or concerns, we are here to help. Please feel free to reach out to our Customer Service team anytime buses are in service at 217.384.8188.
Boarding & Riding
New to public transportation? That’s ok, we’ve got some advice and fundamentals to help you ride like a pro.
MTD is committed to safety, but we need your help too. There are a few simple things you can do to contribute to public safety when you’re on foot, cycling, and riding.
Do you have basic safety tips for passengers, cyclists, and pedestrians?
Yes, safety is a top priority at MTD, but we need your help too because safety is everyone’s responsibility. There are a few simple things you can do to contribute to public safety when you’re on foot, cycling, and riding.
BE PART OF THE BEE SCENE.
When you're on foot, don’t just bumble around like a drone -- be respectful of others on the road. Stay on the sidewalk whenever possible. Do not text and walk. If you’re walking at night, take a flashlight or reflector. Look left-right-left at intersections. Only cross at crosswalks. Cross the street after vehicles leave the intersection. Wear bright and reflective colors to keep yourself visible.
If you're biking, it’s sometimes easy to forget the rules of the road. With some basic cycling principles you can stay safe and keep others safe, too. Remember: the rules of the road apply to you too. Watch your blind spots. Pay attention for opening car doors. Make sure your bike lights and reflectors are on and working. It’s the law. Remember that one-way streets apply to cyclists.
Rainy day? Flat tire? Too tired? Don’t worry, you can tag-team your bike ride with MTD service anytime. All of our buses are equipped with bike racks.
Lost & Found
Please check for all belongings before you hop off the bus, but if you do leave something behind, we’ll be happy to search for it if you file a lost item report.