ADA Paratransit is a service provided by MTD for passengers with disabilities who are unable to reasonably access the fixed-route bus service.
The Federal Transit Administration (FTA) requires transit agencies with fixed-route buses to provide “complementary paratransit” services. Complementary paratransit is an origin-to-destination service operated in wheelchair lift-equipped vans. Operators of ADA Paratransit are able to provide additional assistance to help passengers access the service. ADA Paratransit is available within three-quarters of a mile of a fixed-route bus stop. Both the starting and ending points of a trip must be within that three-quarters of a mile.