MTD's Illinois Terminal is open 365 days per year to allow for intercity bus and passenger rail access to and from the region.
MTD's Customer Service Desk at Illinois Terminal is open for business from 7 a.m. to 7 p.m. seven days a week. The Customer Service Desk (but not the Illinois Terminal building) is closed New Year's Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.