Operators can assist passengers on and off the vehicle, up to 75 feet from the van. Operators are able to help passengers on and off the vehicle with the use of the lift on the van, as well as utilize wheelchair securements on passengers’ assistive devices.
When passengers schedule trips with ADA Paratransit, a van will pick them up and drop them off at the requested addresses, so that passengers do not need to walk to and from a bus stop.